One quick search on the Internet will reveal a multitude of companies selling Quoizel lamps, chandeliers, mirrors and other types of lighting fixtures. Almost all of these dealers claim to have the lowest prices which, in fact, most of them do because it’s so easy to match a competitor’s price. How then do you know whom to buy a Quoizel product from? The answer is to look a little deeper into who has the best customer service policies.
To this end, we here at The Quoizel Source not only believe we have the best customer service, we know we have it and we can prove it too by going to our website’s Policy Page and compared to one or more of our competitors to see who offers the best customer service. For instance, here’s a brief list of perks we offer our customers;
LOWEST PRICE GUARANTEE: We will match the price of any competitor’s legitimate price so long as the item in question meets the following criteria;
* The item cannot be on clearance
* The item must be in stock with us
* The advertised price must be from an authorized U.S. retailer
* The price must be published online and includes, tax and S & H
* We must be able to verify the offered price.
* The item must not require freight delivery
YES, IT’S IN STOCK: We have a 99% in stock record. No other Internet-based dealer can match that!
CLOSEOUT/SALE DEPT’: Because we are an authorized Quoizel dealer in good standing, we have access to factory fresh closeout items which you may not find on other web sites. Remember, NEVER purchase Quoizel from a non-authorized dealer or your warrantee rights will be void.
DIFFERENT PAYMENT OPTIONS: We accept all major credit cards (Master Card, Visa, American Express, even Discover) as well as personal checks and money orders.
EASY ORDERING: We never requires log-on codes or complicated order forms and we’ll advise via email of your order status every step of the way.
LIVE HELP 24 HOURS A DAY: We have live operators available to help our customers 24 hours a day. Just tell them why you are calling and a highly trained customer service representative will get right back to you during standard business hours.
FREE SHIPPING: There is no extra time when we ship via UPS, USPS, FedEx, or common carrier ground service so long as it’s to the 48 contiguous US states.
NO SALES TAX: We will not collect sales tax on any sale except those shipped to a New Jersey address. Why New Jersey? Because it’s where we operate out of.
LIFETIME ELECTRICAL WARRANTY: We back up our products with an electrical warranty stating that we will assist our customer awith any electrical problem.
PROMPT REFUNDS: If our return policy is adhered to, the customer’s refund will be processed with 10 days of the authorized return to our warehouse.
FAMILY OWNED BUSINESS: Our founder’s family has owned lighting fixture and furniture stores since the 1950′s and was even a personal friend of the founder of the Quoizel Company.
If you’re interested in the simple yet stylish accent a quiet lamp or lighting fixture (for the desk, table, floor, ceiling, wall, outside patio, etc.) will add to your home, your best choice is The Quoizel Source. Get our shopping website combines large selection, low prices and –above all– outstanding customer service policies so you can have the confidence that any purchasing decision you make with us will be worth your effort.
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